System status

Last updated — May 24, 2026

Subsystem status

• Website (nebulanovel.com) Static site delivered via AWS CloudFront.
  Operational
• Nebula Cloud sync (app.nebulanovel.com) Account creation, sign-in, and manuscript sync.
  Operational
• Subscription & billing Stripe checkout, subscription management, and webhooks.
  Operational
• Transactional email Verification codes, password resets, receipts (AWS SES).
  Operational
• Newsletter Email signup, double opt-in, and broadcast delivery.
  Operational

Recent incidents

No incidents have been reported in the last 90 days.

How we report

This page is currently maintained manually as part of our soft-launch operations. During an incident, we update the status banner above and add a short note in the incident log. For real-time updates while we're investigating an active incident, the fastest channel is email to hello@nebulanovel.com.

Once Nebula has meaningful traffic we will migrate this page to automated synthetic monitoring (Better Uptime or similar) on independent infrastructure so it stays available even during a regional cloud outage.

Subscribe

We don’t currently offer per-incident email subscriptions on this page. The newsletter — sign up here — is the channel we use for material outages that affect users.

If you believe you are experiencing an incident that is not reflected on this page, please email hello@nebulanovel.com with the symptoms, the time you noticed them, and (if possible) the URL or feature affected. Your report helps us catch incidents we missed.